1. When will my delivery arrive?
The majority of products will be with you within 7 working days after placing your order.
As you finalize your order, you’ll be advised when it should be available. This information is also in your Order Acknowledgement email. Within 24 hours of placing your order we will send you a Delivery Advice email, confirming your delivery date and whether the delivery will be by parcel courier or truck delivery.  Please note that we do not deliver on Saturday and Sunday.

2. What if I’m out when you deliver?
In the event of a unsuccessful delivery, your product(s) will be returned to our depot. We will leave a contact card with contact details for alternative collection and there will be no REFUND on delivery charges. If you would like to rearrange another delivery day, there will be a charge of S$15. Or alternatively you can come down to our Friven & Co store at Tanglin  to collect your product(s).

3. How much will delivery cost me?
If per transaction below S$300, you are required to pay $20 for the delivery only within Singapore address. There will be FREE delivery if you spend a minimum of S$300 nett & above in a single transaction.

4. Will I be able to order online and then pick up in the store?
Yes, you can. Just select the “self-collection column” and the collection address will be at our Friven & Co store, 56 Tanglin Road #02-01 Singapore 247964.

5. Can I order delivery to a different name or address?
Yes, as long as the delivery address is within Singapore main land.